Shipping and rates
Shipping cost
Shipping costs are calculated based on the amount of the order. The cost for shipping in Italy, which will be automatically calculated in the shopping cart, will be:
- € 5.00 for orders up to € 49.00
- Free of charge for orders over € 50.00
For foreign countries, the cost of shipping is always charged. For each order placed on www.pepitastyle.com, Gruppo Intimo Italiano S.p.A. issues an invoice accompanying the shipped material. For the issuance of the invoice, the information provided by the Customer at the time of the order shall be authentic. After the issuance of the invoice will not be possible to make changes to it.
Where we deliver
We accept orders with delivery to Italy, San Marino, Vatican City, Spain, Belgium, Holland, France, Germany and Austria. If your country is not on the list please write to info@pepitastyle.com
Courier
Shipping in Italy and abroad is carried out by Bartolini, GLS or DHL.
Shipping time
Shipment usually takes a maximum of 3-5 working days. In exceptional cases the waiting time may be longer. For some areas that are particularly difficult to reach, it may take up to 4-5 working days. Gruppo Intimo Italiano S.p.A. will do its best to fulfill the orders transmitted within 7 working days and in any case the purchased goods will be delivered within the terms of art. 54 of the d.lgs. 205/06, within 30 days starting from the day following the one in which the consumer has transmitted the order to the professional. No responsibility can be attributed to Gruppo Intimo Italiano S.p.A. for delayed or non-delivery due to force majeure or fortuitous event.
Lost package
If you do not receive the goods within one week after the shipment confirmation email, notify our customer service department by sending an email to info@pepitastyle.com
Verification of goods received
The customer is required to verify, upon receipt, the conformity of the product delivered to him with the order placed; only after such verification, and subject of course to the right of withdrawal provided for in paragraph No. 8, the customer must sign the documents of receipt. Filling in the personal data sheet in the registration procedure necessary to activate in his regard the procedure for the execution of this contract and the relative further communications, the customer authorizes Gruppo Intimo Italiano s.p.a. to communicate the non-sensitive personal data (residence, telephone number) to the couriers or shippers of trust used for the delivery of the goods purchased in order to allow the necessary procedures for their delivery.